We are here to help
If you have any questions about our products or brands, or would like to become an @home partner, please feel free to contact us. Here you will find the contact information for your contacts so that you can get exactly the help you need.
Follow Up On Orders
@home online orders are facilitated by Bash.
To follow up on an existing order please email one of our Customer Service advisors here.
Operating hours:
Monday – Friday: 8am to 6pm
Saturday: 8am to 3pm
Public holidays: 8am to 3pm
For any general enquiries not related to online orders, you can contact our @home Guest Experience team by completing the form below.
*Please note that our team is available during office hours and will respond to your query as soon as they can.
Looking for our Stores?
Visit one of our 120 stores in South Africa. We look forward to welcoming you.
Discover the best brands in home luxury
Our brands are carefully selected to ensure they meet our high standards of craftsmanship and design.
Learn more about our furniture delivery service
We offer a premium furniture delivery service that ensures a seamless journey for your new pieces, from purchase to placement in your home.
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Join TFG Rewards
Our loyalty programme is the key to unlocking the best of @home – think exclusive member discounts and vouchers to spend on what you love.